Privacy Policy for Rudra Tourism and Hospitality

(Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

Introduction
Rudra Tourism and Hospitality (“we,” “us,” or “our”) values the trust of our customers and is committed to protecting their personal information. This privacy policy outlines how we collect, use, share, and safeguard your information when you use our services, including booking tours, accommodations, and other travel-related services.

1. Information We Collect
We may collect the following types of information:

a. Personal Information

Full Name
Contact details (phone number, email address, mailing address)
Identification details (passport, Aadhar card, or other government-issued IDs)
Payment information (credit/debit card details, UPI ID, or bank account details)

b. Non-Personal Information

Browsing data from our website (cookies, IP address, device information, etc.)
Preferences for travel destinations, accommodation, and activities

2. How We Use Your Information
The information collected is used for the following purposes:

To process bookings and payments
To provide customer support and personalized recommendations
To send confirmations, updates, and promotional offers (with your consent)
To comply with legal and regulatory requirements

3. Sharing of Information
We do not sell your personal information. However, we may share your data with:

Service providers (e.g., hotels, airlines, transportation providers) for fulfilling bookings
Payment gateways and financial institutions for transaction processing
Law enforcement or regulatory authorities as required by law

4. Security of Your Information
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or storage is entirely secure, and we cannot guarantee absolute security.

5. Your Rights
As a customer, you have the right to:

Access and update your personal information
Withdraw consent for marketing communications
Request deletion of your data, subject to legal and contractual obligations

6. Use of Cookies
Our website uses cookies to improve your browsing experience and provide personalized services. You can manage your cookie preferences through your browser settings.

7. Third-Party Links
Our website or emails may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

8. Changes to This Policy
We may update this privacy policy from time to time. The updated policy will be posted on our website with the revised effective date.

9. Contact Us
If you have any questions or concerns regarding this privacy policy or how your data is handled, please contact us at:

Email: contact@rudratourism.in
Phone: +91 98 90 383844
Address: Parijat, Dhankawadi, Pune (India)

By using our services, you agree to this privacy policy and consent to the collection and use of your information as described.